Industrial Relations — Content Only

Industrial Relations

Every IR case — documented, managed, and connected to your HR record.

Industrial relations management

Manage IR cases with the rigour they require — and the records to prove it

Industrial relations cases demand precision, consistency, and a complete paper trail. transact2-HR IR keeps every case structured and documented from first notice to final outcome — with the detail required for court and labour proceedings, and the integration to ensure IR history is reflected across the broader employee record.

Court and labour-ready documentation

Court and labour-ready documentation

Cases documented in a format ready for court or labour department proceedings — structured, complete, and printable at any point in the process.

Full case details and history

Full case details and history

Every IR case maintained with complete details — dates, parties involved, actions taken, outcomes, and supporting documents — in one organised record.

Multiple employees under one case

Multiple employees under one case

A single case can involve multiple employees, each with their own individual action plan — managed together without losing clarity on individual accountability.

Domestic Inquiry management

Domestic Inquiry management

DI proceedings managed within the system — including memo generation and notifications to the relevant parties at each stage of the process.

Fully integrated across HR modules

Fully integrated across HR modules

IR outcomes are connected to the broader HR record — performance conditions, reward eligibility, and promotion decisions can all reference IR history where relevant.

Process reminders and notifications

Process reminders and notifications

Configurable reminders keep cases moving — ensuring deadlines are met, responses are tracked, and nothing falls through the gaps during a lengthy IR process.

IR documentation

Built for the demands of Malaysian labour law

IR cases in Malaysia require a defined process — show cause letters, domestic inquiry proceedings, appeal hearings, and a complete documented trail. transact2-HR IR structures the process and generates the required documents at each stage.

  • Show cause letter and reply tracking
  • Domestic Inquiry management with memo generation
  • Outcome recording with supporting documentation
  • Full case file printable for court or Industrial Relations Department submission
IR integration HR

IR history that feeds into the broader employee record

Industrial relations outcomes don't exist in isolation. transact2-HR connects IR records to the rest of the system — so performance reviews, promotion decisions, and reward eligibility can all take IR history into account where your policy requires it.

  • IR history visible within the employee's full HR record
  • Performance and reward conditions linkable to IR status
  • Promotion eligibility rules can reference active or past IR cases
  • Full audit trail from first notice to final resolution

Fully integrated across modules. IR case outcomes are reflected in the employee's HR record and can influence conditions across Performance, Payroll, and Staff Profile — ensuring the full picture is always visible where HR decisions are made.

Why transact2-HR

Built different. Priced fair.
Supported locally.

We built transact2-HR for businesses that need enterprise-grade HR capability — without the enterprise price tag, the complexity, or the impersonal support that comes with it.

Cloud & On-premise

Deploy in the cloud or host on your own servers — your infrastructure, your rules.

Open API Integration

Connect to your ERP, finance system, or any external platform via open API.

Subscription or Perpetual

Pay monthly or own it outright — you choose the model that fits your budget.

Local Human Support

Every customer supported by a real person from our local team — not a chatbot. Not a ticket queue.

Our #1 differentiator

Always Compliant

Malaysian statutory requirements built in and continuously updated.

Customisable — Not a Flat No

Our team configures workflows, policies, and calculations to match how your business actually operates.

Frequently Asked Questions

Click on any question to see the answer

Yes. The system generates the required memos and notifications for the DI process, and maintains the full proceedings record within the case file.

Yes. A single case can cover multiple employees, with each employee having their own individual action plan tracked separately within the same case record.

The case documentation is structured and complete — designed to meet the requirements for labour and court proceedings. Full case files can be printed at any stage.

Yes. IR case outcomes can be linked as conditions within the Performance and Payroll modules — so active or past IR cases can be factored into promotion eligibility and reward decisions where your policy requires it.

Yes. Configurable process reminders ensure that deadlines are tracked and the relevant parties are notified at each stage — keeping the case on track without relying on manual follow-up.

Platform Highlights

System-wide capabilities that come standard with every transact2-HR subscription

Multilingual

English, BM & Mandarin — precisely translated, not auto-generated.

Full Audit Trail

Every action logged with timestamp and user — across every module, always.

Access Matrix

Granular control — data, function, and action level permissions per role.

Mobile App

Free for all employees — Google Play, App Store & Huawei AppGallery.

Multi-country

Malaysia & Myanmar supported. Framework built to expand to new countries easily.

Batch Import

Import hundreds of employees at once — new acquisition or bulk hiring, no problem.

Customisable

Not a flat no. Our team configures the system to match your business processes.

Staff T&C Acknowledgement

Employees formally acknowledge your system T&C before first use — governance built in.

Ready to see transact2-HR Industrial Relations in action?

Talk to our local team — real people, no bots, no pressure.