Claims — Content Only

Claims Management

Every claims policy you have — handled exactly as written, automatically.

Claims management

From submission to reimbursement — paperless, automated, and fully integrated

No matter how complex your benefits structure, transact2-HR Claims handles it — flexible claim periods, shared category limits, multi-currency receipts, and direct payroll reimbursement. All in one system, with zero manual reconciliation.

Flexible claims periods

Flexible claims periods

Support a wide range of claim period configurations — monthly, annual, or rolling multi-year periods — tailored to each benefit type and employee group.

Shared category limits

Shared category limits

Group multiple claim types under a combined ceiling. Individual sub-limits and overall category caps enforced automatically — no manual checking required.

Limits by employee group and service

Limits by employee group and service

Configurable claim entitlements by employee grade, category, or years of service — automatically upgraded as employees progress without HR intervention.

Multi-dimensional limit controls

Multi-dimensional limit controls

Comprehensive limit controls configurable to match your company's claims policy — applied automatically at every point of submission.

Percentage-based reimbursement

Percentage-based reimbursement

Co-sharing with employees, with definable reimbursement percentage to suit the benefits policy of the company.

Multi-currency claims

Multi-currency claims

Employees submit claims in any currency. The system handles conversion and validates against limits in your base currency automatically.

Full integration with Payroll

Full integration with Payroll

Approved claims flow directly into the payroll cycle for reimbursement — in whatever currency applies. No manual data transfer between systems.

Complimentary mobile app

Complimentary mobile app

Submit, approve and view claims from mobile app — paperless, instant and available on all major platforms at no extra cost.

Mobile claims submission

Submit claims from anywhere — receipt photo included

The transact2-HR mobile app turns claim submission into a seconds-long task. Employees photograph receipts, select the claim type, and submit — from anywhere, on any device.

  • Photo receipt attachment directly from the phone camera
  • Real-time claim status and approval tracking
  • Full claims history accessible anytime
  • Available on iOS, Android, and Huawei — free for all employees
Finance team claims

Policy enforcement without the manual checking

Every claim is validated against your configured policies at the point of submission — before it even reaches the approver. Finance teams get clean, policy-compliant claims every time.

  • Automatic limit checking at submission — flagged before reaching approver
  • Configurable approval workflows by claim type or amount
  • Full audit trail from submission to reimbursement
  • Approved claims flow directly into payroll — no separate payment run

Connected to Payroll. Approved claim reimbursements are included in the next payroll cycle automatically — in whatever currency applies. No separate payment runs or manual journal entries needed.

Why transact2-HR

Built different. Priced fair.
Supported locally.

We built transact2-HR for businesses that need enterprise-grade HR capability — without the enterprise price tag, the complexity, or the impersonal support that comes with it.

Cloud & On-premise

Deploy in the cloud or host on your own servers — your infrastructure, your rules.

Open API Integration

Connect to your ERP, finance system, or any external platform via open API.

Subscription or Perpetual

Pay monthly or own it outright — you choose the model that fits your budget.

Local Human Support

Every customer supported by a real person from our local team — someone who understands Malaysian HR, your industry, and your business. Not a chatbot.

Our #1 differentiator

Always Compliant

Malaysian statutory requirements built in and continuously updated. You never chase regulation changes manually.

Customisable — Not a Flat No

Our team configures workflows, policies, and calculations to match how your business actually operates.

Frequently Asked Questions

Click on any question to see the answer

Yes. Multiple claim types can be grouped under a category with a combined ceiling. Individual sub-limits and the overall category cap are both enforced automatically at the point of submission.

Claim limits are set in your base currency. When a receipt is submitted in a foreign currency, the system converts it automatically for limit validation. Reimbursement can be made in any currency you choose.

Yes. Claim entitlements are configurable by employee grade, category, or years of service — and upgraded automatically as employees progress without any manual adjustment.

Approved claims flow directly into the payroll module and are included in the employee's next salary payment — automatically, without any manual data entry or separate payment run.

Yes. For rolling claim periods, the start date can be tied to each individual employee's own cycle — tracked independently per person without any manual tracking.

Platform Highlights

System-wide capabilities that come standard with every transact2-HR subscription

Multilingual

English, BM & Mandarin — precisely translated, not auto-generated.

Full Audit Trail

Every action logged with timestamp and user — across every module, always.

Access Matrix

Granular control — data, function, and action level permissions per role.

Mobile App

Free for all employees — Google Play, App Store & Huawei AppGallery.

Multi-country

Malaysia & Myanmar supported. Framework built to expand to new countries easily.

Batch Import

Import hundreds of employees at once — new acquisition or bulk hiring, no problem.

Customisable

Not a flat no. Our team configures the system to match your business processes.

Staff T&C Acknowledgement

Employees formally acknowledge your system T&C before first use — governance built in.

Ready to see transact2-HR Claims in action?

Talk to our local team — real people, no bots, no pressure.